Missed and Canceled Appointment Policy

For previoulsy scheduled appointments, every effort should be made to cancel these appointments within 24 hours.

For same day made appointments, every effort should be made to cancel these appointments within 3 hours.

Of course, mistakes happen on a families's end, and ours end as well.  Yet, for families that miss appointments, a fee may be charged, and after 3 missed appointments may be asked to leave our practice.

The fee for missed appointments is:  

$50 for a 15 minute appointment

$100 for a 30 minute appointment

$100 for a evening and weekend appointments

Essex Office One Wildwood Medical Center
35 Saybrook Road
Essex, CT 06426
Tel: 860.767.0168

Hours:
8:30 am to 5:00 pm M-F
8:30 am to noon Saturday


Ped-I-Care After Hours Care
Available in Our Essex
Office

Hours:
6:00 pm to 8:00 pm M-Th
Noon to 5:00 pm Saturday
11:00 am to 4:00 pm Sunday & Holidays

Old Saybrook Office 30 Elm Street
Old Saybrook, CT 06475
Tel: 860.388.4545

Hours:
8:30 am to 5:00 pm M-F

NCQA Recognized